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Is our Jewellery genuine?
Are the Jewellery used or second hand?
Why are the prices so low?
When will my order arrive?
Would you ship internationally?
What can I do if my Jewellery doesn't fit correctly?
What if I don't like the Jewellery when it arrives?


Is our Jewellery genuine?
Yes. All of the Jewellery that we stocks are handmade by traditional jewellery makers abroad. We do not stock imitation Jewellery except vintage costume jewellery, which would be specified in the description.

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Are the Jewellery used or second hand?
No. All of our sterling silver jewellery is brand new and in good condition. They are exactly the same as if you purchased them from a high-street shop

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Why are the prices so low?
We are a small business and do not have to pay a rent for a high street store. We have the benefit of selling online through ecrater thus reducing cost. We also buy in bulk from the manufacturers giving us preferential rates.

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When will my order arrive?
As a rule, you can expect delivery of your order within 3 - 4 days. If you must have your Jewellery next day we advise that you contact us before placing the order.

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Would you ship internationally?
Yes. We ship worldwide.

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What can I do if my Jewellery doesn't fit correctly?
The quickest way to get your Jewellery adjusted is at your local jewellers. Most jewellers will provide this service at a small cost.

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What if I don't like the Jewellery when it arrives?
Simply contact us to arrange return and we will be happy to send either a replacement or refund.

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Last Updated: 22 Apr 2014 07:20:53 PDT home  |  about  |  terms  |  contact
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